This is applicable for noncustom items only!). If a package is returned as undeliverable due to an improper, incomplete or invalid address, you will be offered the options of reshipping the package, for a $15 shipping and handling fee, or canceling the order (subject to a 15% restocking fee, to be subtracted from the order total prior to reimbursement.
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We rely on our customers to provide an accurate delivery address and to ensure a reliable and safe delivery location for the package. These orders may take 4-6 weeks to process due to each piece being individually made and inspected for quality assurance. *Please note that all solid gold, diamond, or custom orders are made to order. *USPS orders may be subject to a customs tax upon entering international countries, so please understand your country's import laws before using USPS* USPS shipments come with the package's customs number indicating when the package leaves the United States. only and Insurance must be purchased separately).
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Tracking provided until package leaves U.S. USPS International Priority (Allow 1 - 2 days to ship and 6 - 12 days to arrive. ** Estimated Date of Delivery - Login Hereto check when to expect your delivery.įor international orders you can select either of the following options: Tracking details will be provided via email after shipping, but please note that it can take several days before the status is updated due to the limitations of the courier systems. All orders will receive a tracking number. Tracking details will be provided via email after shipping, but please note that it can take several days before the status is updated due to the limitations of the courier systems.Ĭustom Items: Custom designed items will take 4-6 weeks to create and produce. After production, items will be shipped within 48 working hours, after which delivery can be expected in approximately 4 - 8 business days. All orders will receive a tracking number. NON-Custom Items: Most items will be shipped within 48 working hours, after which delivery can be expected in approximately 4 - 8 business days. ** Lifetime Warranty DOES NOT APPLY to solid and real gold items, does not replace lost or stolen items, and reserves the right to deny warranty in cases of obvious misuse* If for any reason we no longer carry the item, you are permitted to exchange your piece for another of equal or lesser value. Any further will incur a $45 repair fee.
REAL JESUS PIECE NECKLACE FREE
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Return for a refund (Preferential returns) is subject to a 15% restocking fee, to be subtracted from the order total prior to reimbursement. We encourage our customers to try the product in the first two weeks after their purchase to ensure it fits their needs.īut in some circumstances, we will allow a ONE-TIME exchange in size, color, chain, and item of the SAME price with an additional cost of $15 for the shipping and handling fee. Gold Pres accepts returns/replacements within 30 days from the date the item(s) was delivered, ONLY if it's damaged or defective upon receiving.Īfter the 30-day period, you will no longer be eligible and won't be able to receive a refund.